Privacy Policy
Last updated: July 24, 2025
At AgentDune Chat Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
Information We Collect
We may collect the following types of information:
- Search Queries: The questions and searches you submit to our service.
- Usage Data: Information about how you interact with our service, including features used and time spent on the platform.
- Device Information: Information about your device, browser type, IP address, and operating system.
- Account Information: Email address and profile information when you create an account.
- Subscription Data: Information about your subscription status and billing history (but not payment details).
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and collect usage information.
Important Note on Payment Data: AgentDune Chat Ltd does not collect, store, or process any payment card details, bank information, or other sensitive payment data. All payment information is handled directly by our payment processors () and is subject to their respective privacy policies and security standards.
How We Use Your Information
- To provide and improve our service
- To understand how users interact with our platform
- To personalize and enhance your experience
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party service providers who help us operate, improve, and analyze our service.
- Hosting: Vercel hosts our infrastructure.
- AI Processing Partners: We utilize services from companies including OpenAI, Anthropic, xAI, Google, Meta, Mistral, Alibaba, Amazon, Cohere, DeepSeek, Perplexity, Vercel, Inception, Moonshot, Morph, ZAI to process queries and provide results.
- Payment Processors: We use to process payments and manage subscriptions. These providers handle all payment data directly and have their own privacy policies governing payment information.
- Compliance with Laws: When required by applicable law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Payment Data: When you make a payment, your payment information is transmitted directly to our payment processors and is not stored on our servers. We only receive confirmation of successful payments and subscription status updates.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where applicable
Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@agentdune.com
By using AgentDune Chat, you agree to our Privacy Policy and our Terms of Service.